ISO/IEC JTC 1 SC 42 Artificial Intelligence - Working Group 4
Use Cases & Applications 02/18/2020
Editor's comments and enhancements are shown in green. [✓ Reviewed]
The quality of use case submissions will be evaluated for inclusion in the Working Group's Technical Report based on the application area, relevant AI technologies, credible reference sources (see References section), and the following characteristics:
 Data Focus & Learning: Use cases for AI system which utilizes Machine Learning, and those that use a fixed a priori knowledge base.
 Level of Autonomy: Use cases demonstrating several degrees (dependent, autonomous, human/critic in the loop, etc.) of AI system autonomy.
 Verifiability & Transparency: Use cases demonstrating several types and levels of verifiability and transparency, including approaches for explainable AI, accountability, etc.
 Impact: Use cases demonstrating the impact of AI systems to society, environment, etc.
 Architecture: Use cases demonstrating several architectural paradigms for AI systems (e.g., cloud, distributed AI, crowdsourcing, swarm intelligence, etc.)
 Functional aspects, trustworthiness, and societal concerns
 AI life cycle components include acquire/process/apply.
These characteristics are identified in red in the use case.
To improve productivity of warehouse operation by detecting and changing controllable factors
Short Description (up to 150 words)
AI-driven operating system that uses big data from work performance information to issue appropriate work instructions has been developed. In PoC, picking operation improvement was conducted in a distribution warehouse. As the result, 8% work reduction was performed.
Attempts are being made to increase the efficiency of work improvements through more widespread application of IT to work systems. However, as each new improvement is added or improvements are made with respect to environmental changes, it requires manual changes to the system, leading to increases in work improvement costs. This case has developed an AI system that uses big data such as work performance information, to understand worksite improvements and environmental changes and issue appropriate work instructions. It has conducted a demonstration test, which confirmed the effectiveness of this system for improving distribution warehouse work. In the future, we will continue to work on expanding the AI system to a wide range areas such as manufacturing and distribution.
Peer-reviewed scientific/technical publications on AI applications (e.g. ).
Patent documents describing AI solutions (e.g. , ).
Technical reports or presentations by renowned AI experts (e.g. )
High quality company whitepapers and presentations
Publicly accessible sources with sufficient detail
This list is not exhaustive. Other credible sources may be acceptable as well.
Examples of credible sources:
 B. Du Boulay. "Artificial Intelligence as an Effective Classroom Assistant". IEEE Intelligent Systems, V 31, p.76-81. 2016.
 S. Hong. "Artificial intelligence audio apparatus and operation method thereof". N US 9,948,764, Available at: https://patents.google.com/patent/US20150120618A1/en. 2018.
 M.R. Sumner, B.J. Newendorp and R.M. Orr. "Structured dictation using intelligent automated assistants". N US 9,865,280, 2018.
 J. Hendler, S. Ellis, K. McGuire, N. Negedley, A. Weinstock, M. Klawonn and D. Burns. "WATSON@RPI, Technical Project Review".
URL: https://www.slideshare.net/jahendler/watson-summer-review82013final. 2013